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Wonderful!!! We are actually from the USA, but it didn't give option in drop down menu. Loved the view of the Palace and we had the twin room with the view! Nice having the kitchen just to make coffee. The lady at the front desk, which we failed to get her name, was so HELPFUL! We stayed 3 nights but would have loved to be there longer. Everything was perfect and what a great location to tour.

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Thank you!

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Disfrutamos muchísimo nuestro estancia. Lo que destaca esta el personal muy amable y ayudable

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Estancia muy agradable personal, muy atento y ubicación ideal

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La ubicación está perfecta, el tamaño de la habitación ideal. Todo decorado muy bonito y los detalles del benjamin de cava-que no pudimos tomarnos-en general, todo muy bien. Lo único es que no hay servicio de habitaciones, la ducha no parecía estar muy limpia y para el precio, prefiero pagar 20 euros más y tener esas comodidades. No será una habitación tan amplia, pero me hizo falta el servicio de habitaciones.

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Precioso apartamento, muy cómodo y bien ubicado. Excelente atención por parte de Alexandra, la persona que nos recibió a nuestra llegada, al igual que el encargado del turno de noche.

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We thoroughly enjoyed our stay in the Oriente Palace apartments, the location is fantastic, scrupulously clean. If I was picking fault then the bed was a little to firm for us. I am not sure why the apartments are cheaper to rent that the double bedrooms. We were located on the second floor, the view of the Palace is obscured by the trees. I would like to mention Alessandra who was fantastic most helpful, gave good advice and nothing was to much trouble, a credit to the team.

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Aunque la habitación está muy bien, los artículos de cortesía en el baño son escasos. En este tipo de hoteles creo que es cepillo de dientes es básico. Y el gorro de baño y también decir que los dos sofás que hay no son practicable para poder estar sentados, tomando una copa. O cenando ya que dispone de cocina.

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Very friendly staff! Good location.

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Very friendly staff! Good location.

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Beautiful apartment very central and staff are wonderful

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The room looks wonderful, is beautifully renovated, top clean and the bed has excellent matrasses. The bad thing is that there is no sound insulation between the floor above and the room. The wonderfully restored old wooden floor is making horrible noise on the slightest movement of the guest above. And luckily, our neighbors above, we’re constantly moving at night and sleep was impossible. We booked a new hotel at 2 o’clock in the morning via booking. As nice as it looks, the building is completely unsuitable for a hotel. Since this was a working stay sleepless nights I’m not acceptable, and therefore the price is outrageous high.

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Our host, Michaela, welcomed us so graciously and warmly. We felt at home immediately. She offered us suggestions of places to see in Madrid, and they all turned out to be wonderful. The location of the Oriente Palace Apts. is ideal and the room was charming! Gracias!

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Nice big room and a great walk-in shower. Staf is very friendly and helpfull. At a great location. RWe had a great time.

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The room itself is looking really nice. The receptionist was friendly, professional, and helpful. The cleaning was very good, too. The big problem is the absolutely insufficient noise insulation between the rooms. The nicely restored wooden floor is causing an extreme noise to the inhabitants of the room below. Due to the fact that the guests in the room above ours were constantly walking in their room, kept us awake almost all night. Sleep was impossible. Please go ahead and try yourself. My room was 301. Have somebody walk and move in the room above and try to sleep…. Since this was a duty trip and sleep was necessary, a different hotel was booked in the very same night. Even if the location is great, and the room is looking nice if sleep is impossible, this hotel is not suitable. For that reason, the hotel price for a sleepless night is absolutely too high. But as said before try again yourself and hopefully you will come to the point and fix the problem. Kind regards, Sleepless in Madrid

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Todo Perfecto !!

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Great place to stay. Very welcoming staff.